ActaStim Sync Terms & Conditions

Last updated November 9th, 2020


These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Theragen Inc. (“we,” “us” or “our”), concerning your access to and use of the “ActaStim Sync” mobile application. You agree that by accessing the Application, you have read, understood, and agree to be bound by the Terms of Use below. If you do not agree with all terms of use, then you are expressly prohibited from using the application.


Registration is required for use of the Application in order to protect your data. You agree to keep your password confidential and will be responsible for all use of your account and password.


We care about data privacy and security. Please review our Privacy Policy. By using the Application, you agree to be bound by our Privacy Policy.


In order to resolve a complaint regarding the Application or to receive further information regarding use of the Application, please contact us at:

Theragen Inc.
11220 Assett Loop, Suite 101
Manassas, VA 20109
Phone: (800) 901-5667


The ActaStim Sync Application connects via Bluetooth to your prescribed medical device (the “Device”) to obtain data relating to the usage of the device and your activity level (“Device Inputs”). The application will also invite you to track pain levels, activities, comments and other such information as may be relevant to your treatment (collectively, “User Inputs”). In order to provide continued access to the Application, all such Device and User Inputs will be backed up and stored in a secure HIPAA compliant database environment.


Identifiable (confidential patient) Inputs that are linked to your personal details will not be accessible to others except for trained Theragen representatives who are responsible for ensuring the proper use and function of the Device and Application or enhancing your experience with the Application.

We do not share the Identifiable Inputs or any data related to your operation of the Application (collectively, the “Data”) with any third party except for 1) your healthcare provider and their team and 2) those with whom Theragen is directly contracted, who are confirmed to be HIPAA compliant and who require access to Data only for the purposes of maintaining the Application. Your data will never be sold.

We may de-identify the Data (remove your personal details) for the purpose of statistical analysis that may be shared with researchers, prescribers, healthcare professionals, reimbursement community representatives and other interested parties (Collectively, “Interested Parties”). By accessing the Application, you agree that you are giving permission for de-identified Data to be shared with Interested Parties. I understand that Interested Parties will not be provided with my name or any other information that would identify me personally.